11-14-2012 04:33 PM
hope you can help me ..
Have Storm 9520 and this is problem :
on a blank white screen says this
ARM11 : Catastrophic assertion failure
Device error :302
Failed tasks : JVM
Line : 0
and reset on a center of screen
what the hell is this?!
Try to wipe it in JL_Cmder nothing , in BBSAK nothing , in CrackUtil nothing ?!
can't do anything with it.
BDM recognize it while 9520 is rebooting but when he should be rebooted he shows error mentioned above.
Anybody knows what this means? And how can I fix this ?
Thanks in advance
11-19-2012 02:16 PM
Hi zumbo and welcome to the BlackBerry Support Community Forums!
I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...