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BlackBerry® Storm™

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Visitor
Posts: 1
Registered: ‎11-14-2012
My Device: storm 9520
My Carrier: vip

Storm 9520 went dead

Hi guys Smiley Happy

hope you can help me ..

Have Storm 9520 and this is problem :

on a blank white screen says this 

ARM11 : Catastrophic assertion failure

ARM9:

Device error :302

Failed tasks : JVM

File :

Line : 0

SP=0X1774b148

LR=0X161180ed

PC=0X16114e28

 and reset on a center of screen 

 

what the hell is this?!

Try to wipe it in JL_Cmder nothing , in BBSAK nothing , in CrackUtil nothing ?!

can't do anything with it. 

BDM recognize it while 9520 is rebooting but when he should be rebooted he shows error mentioned above.

 

Anybody knows what this means? And how can I fix this ?

Thanks in advance 

BR 

 

Highlighted
Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Storm 9520 went dead

Hi zumbo and welcome to the BlackBerry Support Community Forums!

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

-CptS

 

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