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BlackBerry® Storm™

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syedsarosh
Posts: 3
Registered: ‎02-02-2013
My Device: storm 9530
My Carrier: ufone

Storm 9530 screen doesnt appear after display dets dim

my bb storm is doin a strange thing

 

when i start it, it works fine.. but whn the display has to go dim after the time out, the screen doesnt come back on if i press any key .. only the keys backlight is on and the screen is a bit lightened up ,,, but stays in dark black color ...

 

sometimes if let the screen go dim again and i press a button, the screen appears fine ... 

 

a battery pul out or simple shutdown makes all go good again ..

 

plz help

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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Storm 9530 screen doesnt appear after display dets dim

Hello syedsarosh,

 

Thank you for your question regarding your BlackBerry smartphone screen.

 

Perform a reload or upgrade your BlackBerry® Device Software. For more information on this procedure see the following article:

How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901

If this process fails to resolve the issue, please contact your point of sale for options.

Thank you.


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