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BlackBerry® Storm™

Posts: 1
Registered: ‎12-11-2012
My Device: BlackBerry Storm 9550

Storm 9550 -- Error Message during Synch Process

When Synch'ing my BlackBerry Storm 9550 with my PC Desktop Outlook, I get the following message:

Error Encountered.

Error Code - Ox80040fb3.

Check Documentation


This has happened several times, and it always seems to stop when about 1/4 way through synchronizing contacts.  I have even re-downloaded the most recent software upgrade for the device, which completely re-sets the email setup etc. and programs I use.  However, I get the same error message, nearly at the same point every time in the synchronization.


I cannot get through a synchronization now without this happening, and my device now has only a portion of the contacts database available to use for phone, email etc.


Any input on how to solve this "error" code is appreciated.   Thanks for any suggestions.

Hall of Famer II
Posts: 48,767
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (, Playbook (

Re: Storm 9550 -- Error Message during Synch Process

Hi and Welcome to the Community!


There are several public KB articles with that error code...to many to list. So, please go here:

and search on the error code (note that the first character is a numeric zero rather than the alphabetic O that you provided).


Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
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