08-25-2012 01:27 AM
Help. My Storm of 2 years has developed a horrible problem with multiple typing letters spaces and backspaces when creating SMS text messages. It takes 15 minutes to send this message was last straw. Be home soon. Please wait. Please tell me there is a fix. I dont want a new phone. I did update the phone about 8 weeks ago. This problem only started in the last 2 weeks. Storm 9530. 44mb available. What else do you need to know?
08-25-2012 11:59 AM
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient. When successfully into Safe Mode, does the behavior continue? If not, then think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Otherwise, is there any chance that your BB got wet? If so, then
REMOVE YOUR BB BATTERY NOW!!!
Run, don't walk, to this FAQ:
Do everything it says, including waiting the maximum recommended time. Applying power to your BB between it getting wet and doing this process reduces the chances of success. Further, the only thing predictable about moisture intrusion into a BB (indeed, any electronic device) is that the results will be unpredictable. I've seen some come back up right away and be fine. I've seen others never work at all. I've seen still others run for a bit, and then die later. And every thing in between.
Otherwise still, it might be a good idea to do a clean OS reload...and perhaps even try this procedure to perhaps narrow down the precise causal item:
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
Good luck and let us know!
08-25-2012 06:07 PM
Already did a clean OS load. It only took about eleven hours to do but it finished. Only addon is Facebook. As far as I know, the phone has never gotten wet. ONE major thing I left out. This problem only occurs after multiple uses. If i dont use it for a day, no problems on first use. The problem begins after text message 3 or 4 and gets worse the more i use it. If i do a battery reboot the problem goes away and comes back after message 3 or 4 again.
08-25-2012 06:19 PM
Already did a clean OS load.
Oh...well, that is news in this thread...along with:
ONE major thing I left out. This problem only occurs after multiple uses. If i dont use it for a day, no problems on first use. The problem begins after text message 3 or 4 and gets worse the more i use it. If i do a battery reboot the problem goes away and comes back after message 3 or 4 again.
All of that points to trying the tedious process I provided you above (the "bare bones" stuff). Given your specifics, it will likely take several weeks to actually carry that out to the fullest.
08-25-2012 11:04 PM
Well I have a solution and don't know why it worked. I took out the battery the sim card and the storage card and put them into another Storm that my roommate used to use. I left the original storm out on the dashboard in 100 degree weather for the remainder of the day. when I turned on the optional phone it turned on the phone but did not connect. I dismantled the phone and reassembled the original phone and it works fine. I am not confident the fix is permanent so I will go a couple days and confirm the fix worked.
08-26-2012 09:01 AM
08-27-2012 11:30 PM
No it wasnt the fix. I didnt see any errors because all my tests were 3-5 word texts. As soon as i tried a long message it completely failed on word 11. I decided before throwing the phone in the trash I would try to clean it. I erased every file i could. Then downgraded the OS with BDM and got it to boot with 4.7. Upon first use it appeared fine until i tried a long message. "This is a test to see if ttttttttttttttttthis ppphone workkkkkkkks" I figured go ahead and try to update. It took three tries and it loaded 5.0.328. I tried the same message and all it would type is tttttttt and spaces and backspaces. I lay my case in your hands and if there isnt a solution i am switching to Android. Thanks in advance for your assistance and all you have done to help so far.
08-28-2012 09:46 AM