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BlackBerry® Storm™

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spoon1337
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spoon1337
Posts: 4
Registered: 05-23-2009

Storm will not start. Dead/Black screen.

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05-23-2009 10:18 AM

I got this off a friend real cheap as he couldnt be stuffed trying to fix it. Its pretty much brand new. He was playing with it and all of a sudden it just stopped and shut down. Cannot start since. Red light comes on for 5 or so seconds when the charger is plugged in after a long while. I had it plugged into the PC via USB, it would not detect at all until I mucked with it. Pulled the battery or did something and the red light showed, USB detected it and a small battery with a lightning bolt through it showed. Unfortunately I had to disconnect the thing. It will not do that same thing.

 

Anyone know how to get it working again?

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Guru III
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sdgardne
Posts: 26,770
Registered: 11-28-2008
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Re: Storm will not start. Dead/Black screen.

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05-23-2009 12:41 PM

Hi and Welcome to the Forums!

 

It sounds as if the battery is dranied too low for it to do anything. There is a minimum charge required (not sure how much). Best thing is to use the wall charger and let it charge for several hours. Then try to power up.


Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
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Elite II
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tanzim
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Registered: 04-01-2008
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Re: Storm will not start. Dead/Black screen.

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05-23-2009 01:36 PM

Do you mean your device is not detecting any power through USB? Did you try wall AC charger? 

tanzim                                                                                  
If your query is resolved then please click on “Accept as Solution”

Click on the KUDOS star on the left if the post deserves credit

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alfyan
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Re: Storm will not start. Dead/Black screen.

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05-23-2009 01:43 PM

this other guy from the forum and I also have the same problem, it will be a great help if someone can actually help us solve this.

 

and yes, it is not detecting the charger, at least thats my guess.

 

PS. I already tried to charge it for the whole night by wall charger.

 

Regards,

Alfred

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budd
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Registered: 02-07-2009

Re: Storm will not start. Dead/Black screen.

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05-23-2009 01:58 PM

thats what was happening to mine. on my third one they finnally decided to check my wall charger and that seemed to be the problem so far.they said the charger was a lemmon,  so they gave me a verizon wall charger.

budd

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Guru III
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sdgardne
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Re: Storm will not start. Dead/Black screen.

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05-23-2009 02:10 PM - last edited on 05-23-2009 02:11 PM

Indeed...there are many possible causes. Bad charger. Bad Battery. Bad USB/charge port. Bad device. Best suggestion is to take it into your place of purchase for warranty evaluation.

 

Of course, for the private or eBay purchase, such may not be possible. Parts and even service can be obtained from this vendor that comes highly recommended by an Expert on this forum who I would trust completely.

 

 

 http://horizonwirelessonline.com/cat/

Message Edited by sdgardne on 05-23-2009 11:11 AM

Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
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spoon1337
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spoon1337
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Re: Storm will not start. Dead/Black screen.

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05-23-2009 07:39 PM

I have tried the AC adaptor but now I am going to try USB, it worked once and it may work again.
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spoon1337
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spoon1337
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Re: Storm will not start. Dead/Black screen.

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05-24-2009 04:06 AM

Does anyone have a solution? I cant get it to start again. Its been on AC all night and then USB all day.. Nothing. No red lights.
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Guru III
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sdgardne
Posts: 26,770
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Re: Storm will not start. Dead/Black screen.

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05-24-2009 11:00 AM - last edited on 05-24-2009 11:01 AM

Sadly, since you bought it "on the cheap", you don't have a place of purchase to take it for warranty evaluation. It may be that the battery has gone bad, the connections inside have gone bad, or a host of other possiblities. The link I provided you earlier might be your only hope. It's really tough to diagnose without having hands on...
Message Edited by sdgardne on 05-24-2009 08:01 AM

Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
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spoon1337
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spoon1337
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Registered: 05-23-2009

Re: Storm will not start. Dead/Black screen.

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05-25-2009 03:17 AM

Yeah, well I am 90% sure its the battery though. New one coming from eBay so I'll just have to wait and see!
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