04-06-2012 02:15 PM
So, i bought a Blackberry Storm 2 9520 and unfortunately it has startup problems. So i plugged it into my computer and tried to restore it with the Blackberry Desktop Manager and unfortunately on initialsing i got a message saying "not enought output_sys_cmd_free_q", after trying to restore again i just got this message again. I really need to fix this phone and so any help given i would be greatful for.
04-11-2012 12:06 PM
Welcome to the BlackBerry Support Community.
Perform a reload or upgrade the BlackBerry® Device Software. For more information on this procedure see the following article:
How to update or reinstall BlackBerry Device Software using BlackBerry Desktop Software - http://www.blackberry.com/btsc/KB03901
We hope this helps.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click "Accept as a Solution" for posts that have solved your issue(s)!