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Hello,
I think you can try two things :the soft reboot, and if it does not work, the hard reboot. Don't worry, you can't lose data with these two reboots.
Soft reboot :
1) Hit the three following keys at the same time :
- Alt
- Left Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.
Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.
Please tell us if it works for you.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
I think you can try two things :
1) Hit the three following keys at the same time :
- Alt
- Left Shift
- Delete
2) wait 2 minutes for the Blackberry to wake up.
Hard reboot :
1) your Blackberry device is on
2) remove the battery and wait for a minute
3) Put the battery back
4) wait 5 minutes for the device to wake up.
Please tell us if it works for you.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:
I have done that 3 times now.....and it is still very random with the LED and sound notifications. The LED is more reliable, except over night, I notice in the morning it's not red even though I have gotten 5 emails! Any other suggestions? I wonder if upgrading to the .99 software would help? I am hesitant to put beta software on my phone though.... 
