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BlackBerry® Storm™

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Visitor
acbv986
Posts: 1
Registered: ‎03-13-2011
My Device: Storm 9530
My Carrier: Telefonica

Touch Screen problems 9530

Hey all, I have a BB storm 9530; I got it like 2 months ago and it was working perfectly, till the touch screen stop working.

Whenever I pass my finger trough the screen, it highlight the application im fingering, but when I click it, it doesnt work, I cant do anything. It happened after I charged it. I tried by rebooting, changing the screen, and so on, but nothign working. Suddendly, it came to life, but then I charged it again, and some hours later, it came to the same thing. I've been reading and many ppl got the same problem. Is there any way I can fix it?

Hope u can help me wit this issue!!!

I cant tell the OS coz I cant enter any application. I guess it v.5

Thnk u!!!

Andre

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Administrator (Retired)
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Touch Screen problems 9530

Hello acbv986,

 

Welcome to the forums.

 

Try doing a backup of your device and perform a reset to factory as shown here: http://bbry.lv/a0QXmX then test without restoring data to see if you are having the same issue.

 

 

-SR

 

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