09-08-2010 02:53 AM
I am using BB Storm 2 9520 Phone.
When ever it reboots it is showing "Uncaught exception: Index 5>= 5"
is this a problem or normally every one gets this?
If this is a problem can any one suggest a solution to fix this.
09-08-2010 11:54 AM
There's pretty much no diagnosing those -- they are the equivalent of the random errors in Windows for which tracing the root cause is fruitless. Basically, these are the last out in the programming code -- some event occurred for which there is no handler in the code. The fix is a code update that handles the event...but, again, knowing what the event is is pretty much impossible. So, there are a few things to try:
Sometimes, the code simply becomes corrupt and needs to be refreshed -- just like a reboot:
There might be an updated code set from the carrier -- check them via this portal:
The toughest possible cause is a badly behaving app. To find it, there are a couple of options. One is to see if you can read the log file:
Go to the home screen. Hold down the key and type 'lglg'. (You will not see anything while you type).This will bring up the log file. Scroll down (probably many pages) untill you see a line that says 'uncaught execption'. Click on this line. The name of the app will be in the info.
The other method is to remove apps one at a time, waiting a while in between (I usually recommend a week), until the problem ceases...thereby discovering the offending app.
Good luck and let us know!
09-08-2010 02:25 PM
It is a similar kind of exception which I am also getting in m Blackberry stotm2 9520 (Uncaught exception: Index 12>= 12). but in m case it reboots but after that it doesn't allow me to do anything and If I press the screen It gives a white screen where App Error 523 and reset these two options visible. After this screen It automatically reboots again and this process keeps going on. If you got any luck Please let me know the fix.
10-11-2010 11:46 PM
what is uncaught exception: index6>=6?
how can i fix it?
Hi and Welcome to the Forums!
I've yet to find a directory of these errors. Hence, the generic advice I provided earlier in this thread is all that I know of to provide. Scroll up.