BlackBerry® Storm™

[teksigns]

I have a strange problem . im going to try to explain from start what happened .

at first when i recieved a visual voice mail i would recieve them fine

and i would get a nice sound notification that i had recieved a new voice mail .

however after deleteing the mail and deleting all the missed call messages and all

the red indicator light would still flash and continue unless i pulled the bat .

i call my voice mail by dialing the number and noticed a option in personal options

call turn voice mail indicator on/off   . so i turned it off...

well this got rid of the problem but then i did not get a notification at all on my phone

that i had a new voice mall (duhhhh ) so i went back in and turned voice mail indicator

back on .

now i get all the visual indicators on the phone saying i have voice mail . but i get no

sounds that have been setup in my alerts/sounds under visual voice mail...

no mater what i set my sounds to and what settings . i never get the sound now

when i get a new voice mail .....

i tried uninstalling visual voice mail and reinstalling . still now sounds ....

any ideas !!!!!!!

[teksigns]

no one else having this same problem ?

no sound alerts for visual voice mail !

???????????

[thunderuser]

Hi,

Please try this.

1. Click on the speaker icon on the main blackberry screen.

2. A drop down of choices of voice profiles.

3. Choose Custom Profile

4. If there is no create custom profile -- create one.

5. No the new profile page look for "others" option. Expand it. Look for Visual Voicemail. Choose the rirngtone u want.

Use this custom profile for your VVm application. 

Hope that helps

[thunderuser]

[teksigns]

yea i have tried all these options .. sounds are set .. and they worked fine

before i ever disabled and reenabled status notifications in voice mail options ....

[teksigns]

this is how i have it set. still no sounds .

i dont even get the blinking red led when i get voice mail ....

just a message .....

Message Edited by teksigns on 11-24-2008 11:10 AM

[thunderuser]

Do you get a notification Screen like this ?

http://www.flickr.com/photos/22878083@N04/3055770879/

[teksigns]

---

thunderuser wrote:

Do you get a notification Screen like this ?

---

i used to ... i do not no more ....

i never see that screen now

Message Edited by teksigns on 11-24-2008 12:14 PM

[thunderuser]

Ok let me try reproduce this problem here at my end. I will let you know by the end of the day.

[StormK]

You can remove the app by going to Options->advanced Options->applications,  choose the visual voice mail and select "delete" from the menu.   Then download the app again.

It would work then.