12-04-2008 02:22 PM
The voice notes application is a wreck on my Storm.
I go to the app, record a voice note and then press stop. It lists the note in the menu but in the length column it says "0:00". then I try to play it and the player shows 'error playing' and says, "The Media being played is of an unsupported format".
Anyone understand what is going on here?
12-04-2008 06:09 PM
So suddenly, without making any changes to my storm (it just sat on my desk, didn't even shut it down), I picked it up and tried Voice Notes again and this time they worked. Multiple times in a row, recording and playback.
Also, this MUST be related to the fact that my voice dialing had stopped working last night (after I synced my contacts, coincidentally?) and now that my voice notes worked I decided to try the voice dialing and it works now too!
No clue what is going on or what made them all of a sudden become active again but I am glad they are back!!
01-11-2009 08:45 PM
Problem was fixed by taking out battery and doing a cold restart. Asked if there was a patch. Support said yes. That's it. Thanks alot!!!!!
Then I ran over my Storm. ouch. New one tomorrow.
10-25-2010 12:49 PM
I'm having the same issue with my 8330. I have been recording short notes (30s to 6 min). A couple days ago, I went to review them, and almost all of them now show 0:00 and 0kb under properties. If I try to play it and the player shows 'error playing' and says, "The Media being played is of an unsupported format". I can still record new voice notes, but I would really like to recover the other ones. Tried a battery pull, but it didn't fix anything.