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BlackBerry® Storm™

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New Member
roslin
Posts: 1
Registered: ‎11-25-2012
My Device: Blackberry Storm 9550
My Carrier: Globe

Voice mail won't work?

I have this second-hand BB storm my dad bought from Saudi and I'm from the Philippines. It's fairly new-ish. Here's the thing: I've looked through thousands of sites concerning voice mails on BB but mine just won't work. I've already set up my number, password (ppxxxx - is that correct?) and when I tried holding 1, it went to voice mail but the activation wouldn't come up, saying it's busy. I'm expecting the putting of greeting and such. What's wrong with this?

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Hall of Famer II
sdgardne
Posts: 46,973
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Voice mail won't work?

Hi and Welcome to the Community!

You need to find out, from your mobile service provider (Globe), what the proper Voice Mail access number is. Given that your BB is 2nd hand, it's likely that the speed dial for 1 is still programmed with what worked for that Saudi carrier...and it must not work for Globe. So, you need to reprogram that speed dial to what Globe requires it to be.

Good luck!

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