Well the other day i was texting on my 9530 and the screen started to stick, it stayed in for a moment and thn popped out. After a few times of this happening the screen stuck permantly. I went to take out my battery to see if that'll do anything, all of a sudden i hear a crack. The screen cracked and is always "clicked in" make the phone unusable. Will RIM replace my phone? Also I'm on AT&T so i do not have any type of insurance. Thanks in advance
Hi and Welcome to the Forums!
First -- what device do you have a problem with? Your provile says 8310 yet you posted in the Storm forum referencing a 9530.
Second, no one here can answer your question, regardless of which device you have. No one here can speak officially for RIM. Further, RIM provides zero front line service or support, not even warranty support. All service and support, including warranty issues, are handled by the carriers and authorized resellers. So, it is they that you need to be making your case to.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
Hello again,
Thank you for clearing up the device model question.
However, I am curious...why don't you inquire of your formal support channel regarding your issue with the Storm?
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
Believe it or not, Like's do matter! So, if anyone has been helpful to you, please show your appreciation by clicking the
button inside of their post. Further, if you are the original poster (OP) and your issue is solved, please remember to (on the post that is the solution) click the "Accept as Solution" button so that others can more easily find it. Cheers! Oh...and FWIW...I am not a RIM employee...and these forums are user-to-user...not user-to-RIM.
