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New Contributor
pithers
Posts: 2
Registered: ‎04-14-2012
My Device: blackberry storm 9550
My Carrier: Verizon

can't edit address book contacts blackberry storm 9550

Hi i seem to be having a problem with the contacts on my phone. I cant edit any contacts, or add new contacts either as the phone does not respond at all.. I using os v5.0.0.1015 (Bundle 1656, Platform 4.2.0.442. I backed up all contacts in my address book by using blackberry desktop software and then did the "Wipe Handheld" from my phone, but still when you try to add a new contact when you dont have any contacts on the phone it does not respond (in some cases the phone freezes) and i have to remove battery and start the phone again. again if I try to add any contacts it wont let me edit or create new contacts. Sometimes I got errors after the phone froze which were: net_rim_bb_addressbook_app(207) not responding net_rim_bb_phone_app not responding what can I do to resolve this issue. Thanks
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JSanders
Posts: 83,105
Likes: 22,706
Solutions: 5,847
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't edit address book contacts blackberry storm 9550

If you recently installed an upgrade to either Yahoo or Windows Live Messenger, please delete that applications and see if the Address Book operates again normally.




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New Contributor
maverick_allirus
Posts: 4
Registered: ‎04-12-2012
My Device: BB Strom 2
My Carrier: Sun

Re: can't edit address book contacts blackberry storm 9550

i followed what you said delete the updated Yahoo messenger and windows live but still nothing happens i cant edit nor add contacts to my bb9550

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New Contributor
maverick_allirus
Posts: 4
Registered: ‎04-12-2012
My Device: BB Strom 2
My Carrier: Sun

Re: can't edit address book contacts blackberry storm 9550

and worst it doesnt even show the sim card menu
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New Contributor
rafagas77
Posts: 4
Registered: ‎04-25-2012
My Device: 9550 + playbook
My Carrier: Movistar

Re: can't edit address book contacts blackberry storm 9550

I have the same problem and i havent been able to find a solution. However I own a PainBook (Playbook) you can add the new contact on your tablet (if you own one if not DON'T BUY IT) and it will show on your 9550 contacts .it is not the ideal solution but it works. However my advice swicht as soon as you can to Android or iOS . Good luck! 

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JSanders
Posts: 83,105
Likes: 22,706
Solutions: 5,847
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't edit address book contacts blackberry storm 9550


rafagas77 wrote:

I have the same problem and i havent been able to find a solution. However I own a PainBook (Playbook) you can add the new contact on your tablet (if you own one if not DON'T BUY IT) and it will show on your 9550 contacts .it is not the ideal solution but it works. However my advice swicht as soon as you can to Android or iOS . Good luck! 


Cute. Why don't you switch?

Rather than coming TO this forum to offer ill-informed, bad advice.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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Please use plain text.
JSanders
Posts: 83,105
Likes: 22,706
Solutions: 5,847
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't edit address book contacts blackberry storm 9550

DID YOU upgrade one of those applications in the past week?

 

If deleting the app doesn't do it, you might have another issue.

Have you rebooted the BlackBerry? Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
rafagas77
Posts: 4
Registered: ‎04-25-2012
My Device: 9550 + playbook
My Carrier: Movistar

Re: can't edit address book contacts blackberry storm 9550

I will do so ! Thanks for your quick reply.  

Have a nice day from a fed up Blackberry user.

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JSanders
Posts: 83,105
Likes: 22,706
Solutions: 5,847
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: can't edit address book contacts blackberry storm 9550


rafagas77 wrote:

I will do so ! Thanks for your quick reply.  

Have a nice day from a fed up Blackberry user.


Yep, I'm fed up with trolls too.

If you walked into a friend's home and started telling his food was yucky and his wife was ugly... what would you expect to happen? hhmm.... would he kindly suggest you switch friends?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.