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BlackBerry® Storm™

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New Member
bjhnewyork
Posts: 1
Registered: 08-14-2009

email

I have an envelope showing that says I have one email.  When I go to the email box the message says no messages but it still shows the envelope with a 1 on the top line.  I can not access it. 

Please use plain text.
Super Contributor
GMAN58
Posts: 257
Registered: 01-12-2009
My Carrier: Verizon

Re: email

Hi. This problem has been addressed before. You have two folders to delete it from. The SMS/MMS folder and the messages folder as well as the e mail inbox.
If I or any one else helps resolve your issue, please click the KUDOS!!

REMEMBER TO RESOLVE YOUR THREAD! PLEASE ALWAYS CHECK THE ACCEPTED SOLUTION ON THE POST THAT RESOLVES YOUR PROBLEM SO OTHERS MAY USE IT TOO!
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Elite II
tanzim
Posts: 7,844
Registered: 04-01-2008
My Carrier: grameenphone

Re: email

It's a minor glitch. Have a battery pull reset to your device. This issue will be solved.

tanzim                                                                                  
If your query is resolved then please click on Accept as Solution

Click on the KUDOS star on the left if the post deserves credit

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Forums Veteran I
drizzt09
Posts: 2,087
Registered: 03-11-2009

Re: email

key indicator to know which one this belongs to is:

if its  asquare envelope its email

if its an angled envelope its SMS/MMS

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