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BlackBerry® Storm™

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New Contributor
huperphuff
Posts: 6
Registered: ‎02-19-2009
My Device: Not Specified

Re: guide to upgrading OS for new users?

I found out what the MMS problem is...

 

I am unable to send MMS messages when the picture is saved from a website or an email. When I go to send such images it shows up as 1 color depending (i guess) on the prominent color in the picture...

 

Ie a picture downloaded from the web of a sunset, would show up as just a picture of the color orange or red...

 

Interestingly enough I don't experience this problem when sending a picture actually taken from the phone...

 

...curious... 

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New Member
bernard_hoe
Posts: 1
Registered: ‎02-26-2009
My Device: Not Specified

Re: guide to upgrading OS for new users?

[ Edited ]
Message Edited by bernard_hoe on 02-27-2009 03:19 PM
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Super Contributor
highrange101
Posts: 302
Registered: ‎03-17-2009
My Device: VZW Storm 9530 OS. 4.7.0.148

Re: guide to upgrading OS for new users?

Where on the blackberry web sit do I find the .109 software? 
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New Contributor
koger_m
Posts: 7
Registered: ‎01-26-2009
My Device: Not Specified

Re: guide to upgrading OS for new users?

Google 4.7.0.109

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Regular Visitor
Posts: 1
Registered: ‎07-26-2009
My Device: Not Specified

Re: Re: guide to upgrading OS for new users?

When upgrading your OS is it recomended that you upgrade to your carriers offical release? Checking my version for 8900 on ATT vs. what has been leaked, I'm due for a serious upgrade.
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Hall of Famer II
sdgardne
Posts: 47,725
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Re: guide to upgrading OS for new users?


dkgip wrote:
When upgrading your OS is it recomended that you upgrade to your carriers offical release?

Yes.


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
thirsty_fish
Posts: 2
Registered: ‎10-11-2009
My Device: Not Specified

Re: guide to upgrading OS for new users?

Hey, I just got a BB Strom and it lags so much.. Going by this thread, i came to know that i am not alone with this problem. I have company :smileyhappy: Anyways, i'm using V 4.7.0.78. I have tried doing everything with V 4.7.0.99 & V 4.7.0.103. Nothing works! The OS just doesn't get updated. I have restated the computer and everything that is possibly written on this thread. I have done it all but still it doesn't show me anything about a new upgrade... I have even used the loader.exe file in that particular folder. But still no respite. Please can you put a complete list of things in detail as in how to go about it. It would be of awesome help. I am losing hope on my Storm.. It is a very cute phone but i just don't wanna get embarrassed with time. Thanks a Ton... Regards.   
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Hall of Famer II
sdgardne
Posts: 47,725
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: guide to upgrading OS for new users?


thirsty_fish wrote:
Hey, I just got a BB Strom and it lags so much.. Going by this thread, i came to know that i am not alone with this problem. I have company :smileyhappy: Anyways, i'm using V 4.7.0.78. I have tried doing everything with V 4.7.0.99 & V 4.7.0.103. Nothing works! The OS just doesn't get updated. I have restated the computer and everything that is possibly written on this thread. I have done it all but still it doesn't show me anything about a new upgrade... I have even used the loader.exe file in that particular folder. But still no respite. Please can you put a complete list of things in detail as in how to go about it. It would be of awesome help. I am losing hope on my Storm.. It is a very cute phone but i just don't wanna get embarrassed with time. Thanks a Ton... Regards.   

Hi and Welcome to the Forums!

 

Who is your carrier? If they are still on .78, then there is no official help for you from them...and they may refuse support to you if they find out that you've moved beyond. If they are beyond .78, then use their official update methods.

 

There are excellent instructions for using leaked versions here:

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
thirsty_fish
Posts: 2
Registered: ‎10-11-2009
My Device: Not Specified

Re: guide to upgrading OS for new users?

Hey,

Firstly, Thanks for writing in..

On your link that you posted, I have already done those steps three times already. My only problem is that my BB desktop manager doesn't show me a newer update. It is just stuck on my .78 version. I even tried the files loader.exe as suggested in that link but for now success at all.. Please help! Secondly, i am from India and i am using Vodafone. Should i ask the customer service people on this? I am so tired with the slow nature of this phone, that i am even ready  to throw it out of the window.. SERIOUSLY! Please help as i can see other people getting some respite with the updates.. I badly desperately or whatever u call it... I need Help... Please... 

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Hall of Famer II
sdgardne
Posts: 47,725
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: guide to upgrading OS for new users?

If .78 is installed to your PC, then you should uninstall it first (from the PC). Then install the device OS version you want. Then run DTM and it should use that device OS version. If it seems to be not working, then a complete start over might be in order using the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.

 

1) Remove your device OS update package from your PC (add/remove programs)

 

2) Cleanly uninstall the RIM DTM software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software

 

3) Get a fresh download of the RIM DTM software:

 

  • Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
  • KB12268 Applications supported by BlackBerry Desktop Manager for synchronization

 

4) Download (to your PC) a fresh copy of your device OS package from your carrier:

 

5) Install DTM to your PC

 

6) Install (also to your PC), the device OS package

 

7) Start over with the attempt at updating your device OS via DTM

 

Hopefully that will get things going again.

 

Good luck and let us know!

 


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.