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BlackBerry® Storm™

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New Contributor
Posts: 3
Registered: ‎09-18-2013
My Device: 9500 storm

issue viewing you tube video

Hi
can't view videos on you tube
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: issue viewing you tube video

Hey dbupe,

Welcome to the BlackBerry® Support Community Forums.

 

To better assist you what model BlackBerry smartphone and software version are you using? Are you able to view videos when connected to a Wi-Fi network?

 

Thank you.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 3
Registered: ‎09-18-2013
My Device: 9500 storm

Re: issue viewing you tube video

Blackberry storm 9500
V5.0.0.484
Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: issue viewing you tube video

Hi dbupe,

What is the full error message you receive whewn playing YouTube videos? And is the BlackBerry smartphone unlocked?

 

Thanks.

-HB

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

New Contributor
Posts: 3
Registered: ‎09-18-2013
My Device: 9500 storm

Re: issue viewing you tube video

An error has occurred attempting to play media