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Contributor
kumargn123
Posts: 17
Registered: 03-15-2010
My Carrier: Verizone (unlocked)

issues with 9530 device sw updating

I have an unlocked verizone BB 9530, the device software version is 4.0.0.75. i wantted to update my device software,

 

1) when i do this from my mobile phone options, wireless update, i am getting an update message saying no update available for the device. even though there is a 5.x.x.x version released for 9530

 

2) When i use Blackberry desktop manager for updating the device software, i got a message saying your device is now enabled with enterprise activation, can't update your device software :smileysad:

 

Please suggest me steps to update my device software?

 

 

regards

-Kumar

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Forums Advisor II
FA1SGL
Posts: 966
Registered: 10-29-2009
My Carrier: Verizon

Re: issues with 9530 device sw updating

Need more information than you have given.  It is unlocked from Verizon, however we need to know what network you are using it on.  It sounds as if you are operating on a Blackberry Enterprise Server and that adds other issues. 

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Contributor
kumargn123
Posts: 17
Registered: 03-15-2010
My Carrier: Verizone (unlocked)

Re: issues with 9530 device sw updating

I am using BSNL (India) Network currently.

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New Contributor
Akshayc
Posts: 4
Registered: 06-07-2010
My Carrier: AT&T

Re: issues with 9530 device sw updating

Naveen,

 

Are you able to activate ur 9530 on BSNL and use 3G services? Like Browse, BB Internet Services, emails etc?

 

Thanks!

Akshay

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