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BlackBerry® Storm™

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New Contributor
akosaso
Posts: 5
Registered: ‎03-08-2012
My Device: storm 9520

lost some applications

Hi, I updated my OS to 5.0.0.497 (platform 4.2.0.220) and now I hv lost
- word to go
- excel to go
- ppt to go
- task
- password keeper
- word mole and
- brick breaker

I had some challenges whn updating. Kept getting the message to disconnect and reconnect ma device to the pc. Was using ma desktopp manager. Whn it finally updated I had lost these applications. Restoring the backup didn't bring them back.

hw do I get them back pls. I need them badly. Help!
Contributor
walcom
Posts: 20
Registered: ‎03-20-2009
My Device: Blackberry Torch2 9810 & 64GB Playbook

Re: lost some applications

something must have gone horribly wrong with your installation.

restart you PC and do a hard reset on your storm and possible even wipe the storm before re-installing the OS
I love me some berry
New Contributor
akosaso
Posts: 5
Registered: ‎03-08-2012
My Device: storm 9520

Re: lost some applications

Tried your suggestion but it didn't work. Wht else can I do.
Contributor
dan_175429
Posts: 24
Registered: ‎04-21-2012
My Device: Made Mexico - Blackberry Storm 2 9550 / V 5.0.0.1015

Re: lost some applications

Try installe Older version and next installe new version again. But dont forget backup.