06-23-2012 08:03 AM
My blackberry storm2 shows no entries in the host routing table. I am on a service plan that supports BIS everything was fine. My phone restarted for no reason and that is when the problem began
Solved! Go to Solution.
06-23-2012 10:59 AM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If any step does not complete properly, proceeding to subsequent steps will be pointless...and you will therefore need to contact your mobile service provider for formal support. It is their network that your BB is unable to communicate with, after all.
06-23-2012 01:57 PM
Thanks for the reply ... i called my service provider and they told me its my phone and not my sim card or network ... Is there a posibility that it could be my phone or is my service provider telling me **bleep**??
06-23-2012 02:42 PM
06-25-2012 02:23 AM
Thanks for the reply. Sorry fot the lack of information... I tryed all your solutions but nathing helped. I spoke to my service provider and I will be meeting with them today . I will post what happend thanks for your help .
What happend with my phone is it reboot for no reason and after that, there were no entries in the host Routing Table. I switched simcards with some one els that also has a blackberry storm. After that he has now the same problem as me.
Thanks for the Help!!!
06-25-2012 09:23 AM