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BlackBerry® Storm™

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New Contributor
Lekalif
Posts: 6
Registered: ‎11-05-2013
My Device: storm 9530

problem of demarage my blackberry storm 9530

 

hello to you I have a problem with my blackberry storm 9530 when I mte in marcche the red LED turns on and displays the screen with the change icon for a few seconds and bam disappears on a dark screen and turns off then redemare without reaching the home page
I do not know what to resouldre this problem here is the reason for my message that speaks to thank you in advance I hope you can help me

JSanders
Posts: 86,481
Likes: 23,189
Solutions: 5,987
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: problem of demarage my blackberry storm 9530

Have you fully  charged the device, using the wall outlet charger?

 

Also, could you make sure your posts in the Forum here are very clearly stated, it's difficult to ascertain what you're asking.




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New Contributor
Lekalif
Posts: 6
Registered: ‎11-05-2013
My Device: storm 9530

Re: problem of demarage my blackberry storm 9530

thank you for your response sorry for my mistakes in sentences I'm not very good at English but I wonder what way should I fully charge the mobile because I have done in the presence of the battery inside but c 'is always the same refuse to start
I even try to update with the method of loader but it starts by erasing applications then read JMV something like that but at boot time it does not work on and goes off again

JSanders
Posts: 86,481
Likes: 23,189
Solutions: 5,987
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: problem of demarage my blackberry storm 9530

OK, then try this...

 

WITH the 9530 connected to the wall outlet charger (not connected to the PC)... leave it to charge 2-3 hours.

Then, with the charger STILL CONNECTED, remove the battery and reinsert.

 

What happens?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Lekalif
Posts: 6
Registered: ‎11-05-2013
My Device: storm 9530

Re: problem of demarage my blackberry storm 9530

[ Edited ]

nothing. the mobile starts and Goes out after the loading bar

JSanders
Posts: 86,481
Likes: 23,189
Solutions: 5,987
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: problem of demarage my blackberry storm 9530

I have a feeling the device may be dead.

 

 it is, after all, more than four years old,. well past the life of a smartphone these days.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code