BlackBerry® Storm™

[skokietv]

since loading the latest desktop mgr, the sync does not sync the calendar, just the address book.  Tried reseting the config, to no avail.

[drizzt09]

close DTM, do a search for the INTELLISYNC folder, make sure its in a research in motion or blackberry folder, delete it

open DTM and reconfigure just the calendar and try again

do you get any errors? does it go through as if it is syncing but doesnt actually transfer data?

what version of DTM?

what version of Outlook?

what version of Windows?

what BB software?

[skokietv]

desktop version 5.0.0.11

vista.

not using outlook, syncing yahoo calendar and contacts.  happened after I downloaded v4.7.0.148 platform 4.0.0.181 to my 9530 and the new desktop version.  Lost many of my settings on the phone and had to reset.  Then noticed it updates the contacts, but skips updating the calendar

[drizzt09]

open calendar, click menu and options

under the bolded calendars what do you see? if you click on each one what is the number of entries for each one

options- advanced options- default services, change to the one above that had the most entries (not facebook)

[skokietv]

thanks, do not understand.  in yahoo calendar under options I do not see advanced options.  In any case it worked fine as is BEFORE updating the software in both the phone and desktop.

[drizzt09 · Accepted solution]

yes the old BB software had 1 calendar and 1 calendar only. new BB sofwtare has the ability for multiple calendars and chances are it is using the wrong calendar and thats why its not syncing

we need to find which is the correct calendar and set it.... this is all on the actual BB, not your yahoo calendar or in DTM

on your BB....

open the calendar, click your menu button and select options

on this options screen you will a bolded calendars

underneath with be the mutiple possible calendars, could be device default, facebook, and and number of email addresses

click on each one and check the number of entries each one has then return to your home screen

still on the BB, open the main options icon(wrench) then click on advanced options and then default services

beside calendar[cical] you will see one of the multiple calendar items in the above steps(facebook or emails, device default will not show here)

chances are it is currently set to facebook and that does not allow syncing which would cause your exact problem. change it from facebook to the item in the previous step that had the most entries(chances are it is your yahoo email, but not guarenteed)

[NotePac]

I do not know if this applies to you.  But this is what i did to clear up my sync problem with Outlook 2007

Desktop Manager

• Backup and Restore – Backup – Backup
  • Store file on your hard drive

• Backup and Restore - Advance
  • Scroll to Calendar
    • Highlight and click Clear
  •     Scroll to Calendar  All
    •  Highlight and click Clear

•  
  • Go back to Main Menu

Outlook Calendar 2007

• Calendar – View - Current View - Recurring Appointments
  • Make sure you do not have double entries
    • If so, delete one entry

BlackBerry Device

•  
  • Options - Advance Options - Default Services
    • Set Calendar (CICAL):  To your default account  (email account)
    • Usually calendar and messaging are set to the same account
  • Messaging (CMIME):  To your default account (email account)
    • Usually calendar and messaging are set to the same account

Desktop Manager

•  
  • Synchronize

[skokietv]

you did it.   YEAH!!!! Kudos to you.

[drizzt09]

awesome enjoy