08-13-2009 03:36 AM
I had the same problem...
Managed a way around it!
It seems to me that the ringtones are still on the phone, however not being accessed from the correct destination folder!
This is what I did...
I selected "Media". In media, I clicked the menu button and selected "explore".
Selected - "System" > "Samples" > "Ringtones"
***You can either do the following for all of the ringtones or just the ones you want to use!***
Highlight the ringtone you want > and click the menu button.
A dialog bog will open where in you can move "up" all the way back to the device or media card folders...
Simply copy the selected ringtone to any folder on you media card or device. AND THATS IT!
Hope it works for you guys!
If you go and and select the specific ringtone as a message or ringtone or email tone, it works 100%.
08-16-2009 03:37 PM
I had the same problem after upgraded my BB Storm... I tried many things, but finally I fount the right way... Just doungrade your phone OS by blackberry.com site.. You need to have preinstalled BB desktope software also.
Good luck guys
08-18-2009 07:54 AM
The same is happening to me also.It seems like the below features got disabled after I upgraded the OS to v22.214.171.124
Now I am not able to
I even restored the phone to the factory settings, still no hope. Anyone having an Idea on how to solve this.....
01-29-2010 12:04 AM
I was having the same problem after upgrading the OS, with my ringtones not playing for my contacts. Not sure if this problem has been solved for anyone else but I came across this solve that worked for me. Go to Options, Security Options, Encryption, and change - Include Contacts to NO instead of Yes. Hope that helps.
04-01-2010 01:15 PM - edited 04-01-2010 01:25 PM
Hey guys can one of you put me in the right direction... I have my IPD file and need to install it in my phone because all of contacts etc etc are all missing off my phone after the latest software update so i need to restore my IPD file but dont know how to do it.... Any help would b e greatly appreciated.
09-09-2010 08:03 AM - edited 09-09-2010 08:05 AM
Brilliant - yet so simple (and now obvious). Of course the phone can't read my contacts if they are encrypted.
Explains why my personal tones were working only half the time.
Thanks for the tip!