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BlackBerry® Storm™

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New Contributor
si1k_sing3r
Posts: 5
Registered: ‎09-23-2010
My Device: Not Specified

storm - 9500 number seen as 'unobtainable' after updating

This message is in reference to a friend's phone. He updated it and restored all of his data. However, now whenever anyone tries to call or text, the texts dont go through and when calling the number is seen as 'unobtainable'. As well as this, he cannot call or text from the phone either.

 

Does anyone have any ideas of how to reconnect his phone? Thanks

Trusted Contributor
Office2Mobile
Posts: 237
Registered: ‎01-16-2010
My Device: Curve 8320

Re: storm - 9500 number seen as 'unobtainable' after updating

Hello there si1k,

 

Lets have your friend try this first,

 

1)      On the Home screen, click “Options” -> “Advanced Options” -> “Host Routing Table”

2)      Display the Menu by pressing the Menu Key and select “Register Now”

3)      Confirm that the User receives a registration message.

 

Keep us updated,

Office2Mobile
Poor Service and the Worst Support provided by VarDynamics http://vardynamics.com/
New Contributor
si1k_sing3r
Posts: 5
Registered: ‎09-23-2010
My Device: Not Specified

Re: storm - 9500 number seen as 'unobtainable' after updating

Hi there,

 

Thank you very much for the advice. Luckily however, he managed to call up last night and the company seemed to be able to fix it somehow. If i come across this problem again, I will definitely try what you have suggested. Thanks for the ideas!