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BlackBerry® Storm™

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Contributor
bbasner
Posts: 28
Registered: ‎03-22-2012
My Device: Storm 2 9550

the phone keeps dialing itself

and (understandable) leaves a blank voice message.  The provider dials my cellphone (innocently claiming that there is a new voice message.  When I listen ,it is just blank . This has been occurring maybe 20 times a day since I refilled the prepay sim card last week.

The BB specialist of that provider says I must wipe clean the phone (again).  Must I?

Retired
hatchback
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: the phone keeps dialing itself

Hello BBasner,

 

Before making any changes have then confirmed that the call was made from your own phone number? Commonly when you dial your own number number it gives you the option to check your voicemail not leave a voicemail, have you tested calling your own number? 

 

Thank you.

-HB

 

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Contributor
bbasner
Posts: 28
Registered: ‎03-22-2012
My Device: Storm 2 9550

Re: the phone keeps dialing itself

Thank you

I just tried calling my own # and it asks if I want to leave avoice message