07-16-2009 11:03 AM - last edited on 07-16-2009 12:06 PM by MohA
Whenever a unknown caller calls me, the phone shows an little hourglass, vibrates and then goes to voicemail.
EDIT: Separated from another thread
07-16-2009 12:28 PM
Greetings, and welcome to the BlackBerry.com Support Forums.
Do you have ANY other software application, third party, like iCallManager, or Black/White List on the device to manage unwanted calls?
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
07-29-2009 10:11 PM
No. It has been doing this since the first day I bought the phone. I know people who have the same problems. I live in an area where all calls I get will come up as unknown number, so I need to get this resolved.
08-15-2009 11:41 AM
08-16-2009 04:32 PM
I was also having this problem when I first purchased my phone. It wasn't until I took the time to update the software that this quit happening. I can't walk you through the steps (or even how to check it) but the update eliminated that problem for me entirely.
08-16-2009 04:35 PM
I spent an hour on the phone with a tech person and figured out the solution. Somehow my settings under DO NOT DISTRUB were changed. Make sure that is off and this won't happen...
You can find the Do Not Disturb settings under Profiles and then Advanced and then click on each profile and make sure it's not on.
Hope this can help someone else!
08-17-2009 08:44 AM
this happened to me when i first got my blackberry storm. i found these instructions on vodafone's troubleshooting page which fixed the problem for me. hope this helps.
12-04-2009 08:53 AM
I finally figured something out. I don't believe it is the solution, but it is working for me. I added Unknown Number as an entry in my contacts list with no number or any other details. I have had no problem since. Hope it works!