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New Contributor
rootcanal
Posts: 3
Registered: ‎12-02-2010
My Device: Nextel 8350i
My Carrier: Nextel
Accepted Solution

Can't send pictures through email nor text

[ Edited ]

I have rebooted, I have battery pulled.  Nothing works.  Regular email is fine but it won't send a pic, and when I highlight a pic in my library, there is no SEND option.

 

I have seen many internet posts on this topic, but no solution.  If you have a solution, please email me or post it here. 

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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't send pictures through email nor text

Hi and Welcome to the Forums!

 

Try this...create the email first, then before sending, press the tototo key and select "Attach File". Can you then navigate to the picture and attach it to the email? If so, then the function is actually working...it's just for some reason missing the "Send" option from the file explorer.

 

As a possible resolution, this KB, while written for the Torch, perhaps applies:

  • KB24883Unable to send pictures from the BlackBerry Torch smartphone

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
rootcanal
Posts: 3
Registered: ‎12-02-2010
My Device: Nextel 8350i
My Carrier: Nextel

Re: Can't send pictures through email nor text

I can attach it to the email, yet when I press send, there is a red X that appears. 

 

When I try to text a pic from the pic library, there is no Send option at all.

 

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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't send pictures through email nor text

OK...thanks...how about the KB? Does that apply?


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
rootcanal
Posts: 3
Registered: ‎12-02-2010
My Device: Nextel 8350i
My Carrier: Nextel

Re: Can't send pictures through email nor text

This turned out to be a simple problem... while seeing if I could send, I didn't have the TO: field filled in.  In order to see a SEND option, you have to assign an email address in the TO: field...

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Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't send pictures through email nor text

LOL! Occam's Razor again! Cheers!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Member
ToniMontana
Posts: 1
Registered: ‎05-13-2012
My Device: blackberry bold 9900
My Carrier: t mobile

Re: Can't send pictures through email nor text

I have the blackberry bold 9900. I can't send any pictures that I've taken with the camera via text message. The little red clock appears and at the top it says sent at the same time but it never goes through please email me or post here
Please use plain text.
Hall of Famer II
sdgardne
Posts: 48,288
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Can't send pictures through email nor text


ToniMontana wrote:
I have the blackberry bold 9900. I can't send any pictures that I've taken with the camera via text message. The little red clock appears and at the top it says sent at the same time but it never goes through please email me or post here

Hi and Welcome to the Community!

 

Well, first off, please read and attempt what is already recommended within this thread. Please also search these forums for other threads that may be applicabl...and read and attempt what they say. Then, report back with exactly what you attempted and exactly how each attempt went.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
da8uve
Posts: 3
Registered: ‎09-05-2013
My Device: Blackberry Curve 9360
My Carrier: Fido

Re: Can't send pictures through email nor text

I purchased a blackberry curve. I can receive pictures via text, but I can't send pictures through a text message. How do I fix this problem?
Please use plain text.
New Contributor
da8uve
Posts: 3
Registered: ‎09-05-2013
My Device: Blackberry Curve 9360
My Carrier: Fido

Re: Can't send pictures through email nor text

I purchased a blackberry curve. I can receive pictures via text, but I can't send pictures through a text message. How do I fix this problem?

 

Please use plain text.