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New Contributor
Posts: 2
Registered: ‎11-11-2010
My Device: 9670
My Carrier: Sprint

Hotmail, AOL, Verizon email don't reconcile

I have spoken to both Sprint and BB tech support, and all three of my email accounts still do not reconcile. Reading or deleting mail via internet does not reflect on handheld.  New mail comes into handheld but messages will not show messages beiing read or deleted unless the action is performed on handheld.  Does anyone else have this problem?  Does anyone have a fix?

Guru III
Posts: 31,525
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700

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Re: Hotmail, AOL, Verizon email don't reconcile

Reconciliation changes from the mailbox to the BlackBerry smartphone might require up to 6 hours.

 

 more info here

Email reconciliation features for the BlackBerry Internet Service   

 




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Posts: 52,380
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (10.3.2.840), Playbook (2.1.0.1526)
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Re: Hotmail, AOL, Verizon email don't reconcile

 


mleszyk wrote:

I have spoken to both Sprint and BB tech support, and all three of my email accounts still do not reconcile. Reading or deleting mail via internet does not reflect on handheld.  New mail comes into handheld but messages will not show messages beiing read or deleted unless the action is performed on handheld.  Does anyone else have this problem?  Does anyone have a fix?


 

And by the way, there is no need to double post the same question...

 

Good luck!




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