BlackBerry® Style™

[koolaid35]

I've always wanted a blackberry phone, and  about 4 months ago I finally did. 

Purchased a brand new blackberry style, I was very excited about this purchase. 

Anyways, the first 2 weeks were great, then all these problems started to happen..  

Since then every month a new problem occurs. 

-the phone freezes. (a lot)

-the internet (while refreshing or what I like to call it "thinking") completely closes, and erases everything. 

-While using the phone for a call the back of the phone( where the battery is) heats up, to the point where it is too    hot to handle. 

- the track pad, gets way to sensitive then gets all crazy on me when IM scrolling up or down on a website, or in a text message. 

- the wifi does not even want to try and connect. 

- then, just recently, i'm not receiving some texts, and missing very important calls.

I'm seriously unhappy, because the knowledge  I have about blackberry products (and what it says on the outside of the box) is that this phone is for the busy business person, and I have to wait ten minutes for the phone to start acting right to put in a contact in the address book. 

[pmitsos]

I just bought this phone seven months ago (swapped out a different BB model for "Style", and I'm still unhappy), and it freezes up ALL THE TIME now.  It'll freeze up for days on end. I can't live like this anymore.  The tech support group said that they'll have to "restore it to factory settings", meaning I'll lose ALL the data I have stored, including all the notes, info, on my Notes Pad under Application. If the phone ever allows me to get to that icon again, I'll have to transfer all of that data to my desktop before I allow them to restore it to factory settings.

But the real issue is is that THIS SHOULD NOT BE HAPPENING in the first place.  They make absolutely no apologies for it. I'm reading here that SEVERAL models have the problem of freezing up.  This is the last time.  When my contract is up, I am DEFINITELY switching to a Galaxy IIS.  This is no way to deal with a supposed "smartphone".  Research in Motion should be issuing new phones to EVERYONE for the trouble they're causing.  The blue cursor/whatever will NOT travel down to the buttons, so, I can't access ANYTHING  on my phone. I can't get to contacts, I can't get to my emails, nothing.  I have to repeatedly hit the BlackBerry icon, and get to certain areas completely backward, but it's still not functioning 1% of what it should be.  I can't scroll around anywhere...not up and down my inbox, on the home page, nothing.  What the hell is wrong with them?  Don't they do any product testing???  I'm  in marketing, and this company, and their products, SUCKl.

If anyone has any advice other than remove the battery and pop it back in after X amount of time, let me know.  I've had the battery out for one minute as well as overnight....the phone has stopped now for 55 hours, and I'm sick of it.

[samurai-kitty]

I got my phone in July, and it freezes up a lot, or just slows waaaaaaaay down.  I don't have hardly any apps, so I think it's just weird.  Now my battery doesn't seem to hold a charge like it used to.  And I set a tone for "texts" but it only uses it some times.  I really like the clamshell style but I wish I had known Sprint was going to come out with the iPhone since my buddy loves his (he's on his 3rd version I think).  Feeling stuck!  Two more years of this?

[pmitsos]

I ended up swapping out my dead "Style" for another one, refurbished, albeit, that works beautifully. I was able to back up ALL my data from the old beforehand on my computer, using the BB software, and the reload of it on the replacement phone worked beautifully.

After this experience, however, I know I'll switch to a Samsung IIS once my contract for this phone is up. A person shouldn't have to go through the grossly insane inconvenience of a frzoen phone.

[sslaback]

Yes it freezes for no apparent reason, it lags alot when trying to watch youtube videos, it gets really hot fast!