11-02-2012 11:48 AM
Hello! For some apparent reason, the pictures that I take with my BB are now being saved as jpg.rem photos. When I attempt to transfer them to my computer, the photos are not visible at all. Does anyone have the same problem? If so, what's the solution to retrieving these photos? Thanks for your help!
11-02-2012 11:54 AM
You have encryption set to your media.
Article ID: KB12999 How to encrypt files on an installed media card in the BlackBerry smartphone
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code