10-14-2012 11:02 AM
I need to have a Sprint BB Style 9670 unlocked to use on Canadian CDMA networks. It doesn't have a SIM card. Anyone have this problem or can point me to the proper way to unlock it? I chatted with Sprint but they don't want to do anything. Thanks
11-13-2012 07:22 PM
Hi and Welcome to the Community...and apologies for the delayed reply!
Please refer to this helpful post:
However, please be sure to check with the specific carriers you wish to operate on to be sure that your BB hardware is compatible with their network (e.g., radio technologies and frequencies)...if not, then there's nothing to be done.
12-06-2012 03:50 PM
I have got the phone unlocked. I was talking to Bell Mobility support to get it activated but they said the phone will not work for some reason. I know Bell Mobility uses the BB Style 9670 and that they have a CDMA network in place. How can I contact BB/RIM to see what can be done to alleviate this issue???? Thanks in advance.
12-06-2012 03:56 PM
12-06-2012 04:05 PM
Well, It's a CDMA device that works on CDMA 800 and CDMA 1900 Frequencies, it has no SIM card. Now, it was made for the Sprint network and I downloaded the correct device software that RIM listed for Bell Mobility. They should be able to add the MEID # to the Bell network but the Tech support people said that it wouldn't work. The phone will physically connect to the wireless network, giving me the 1xev mode telling me that the CDMA network is available in my region.
12-06-2012 04:37 PM
I downloaded the correct device software that RIM listed for Bell Mobility.
That actually doesn't matter...the OS packages are universal, they do not restrict nor apply to any specific carrier network. It's just that the carriers are responsible for the release cycle to their end users (since they are also responsible for the support to their end users). Hence, each carrier controls what OS they release to their end users, and often they will "wrap" it with those annoying "teaser" icons and apps that they want their users to have. But, there's nothing requiring you to use the OS package from the carrier you are using. (There is a necessary "trick" however, related to VENDOR.XML files.)
They should be able to add the MEID # to the Bell network but the Tech support people said that it wouldn't work. The phone will physically connect to the wireless network, giving me the 1xev mode telling me that the CDMA network is available in my region.
I don't know "why" it won't work...but if the Bell Mobility folks won't allow it, then there's nothing you can do (from your words, I'm not quite sure if they've actually refused, or are willing but just stumped). Sharing devices (indeed, many things...just try to get international roaming to work!!) across different CDMA networks is much trickier than GSM networks, but the necessary work is on the carrier side, not on the device side (as far as I understand it, never having actually been "on" the carrier side of things!). According to this KB, though, they should be able to make it work:
Have you tried manually choosing the network on the BB?
There used to be a way to do that, but I'm not actually sure it remains available for newer devices/OS levels.
If Bell is willing to have you as a customer, then they also have the ability to escalate up to RIM for enhanced support...have they done that? Or are they just "willing" yet unable?
Until 1xev changes to 1XEV, nothing will work...and normally, that's an issue of the carrier network systems...not the device itself...
Good luck and let us know!
12-06-2012 09:23 PM
Thanks, I will check this out. SHould I change the Mobile Country code and Mobile Network code that is in the CDMA programming mode once the phone is unlocked??? Although what I have seen of the Network codes, the field in the programming screen on the BB is not long enough the 3 digits I have found for Bell Mobility.
12-07-2012 09:37 AM
Thanks, I will check this out. SHould I change the Mobile Country code and Mobile Network code that is in the CDMA programming mode
Sorry, you've lost me there...I've no idea where you are looking on your BB.
once the phone is unlocked???
That's confusing...I thought you already got the BB unlocked from Sprint? Or do you perhaps mean some other locking function?
Although what I have seen of the Network codes, the field in the programming screen on the BB is not long enough the 3 digits I have found for Bell Mobility.
As I said, I've no idea what screen you are looking at there...
What OS are you running please? I have some simulator apps and can perhaps follow along better if I'm sure to be running the same version as your BB.
12-07-2012 01:08 PM
Hi, sorry for the confusion. I got an unlock code from a 3rd party, CellUnlocker.net, I believe. On the BB Style 9670, a CDMA phone, you type in the 6 digit unlock code, ##xxxxxx, and it takes you into a screen where you can put in your new cell number, or programming mode as the Bell tech called it. I has other various fields you can change, such as the Mobile Country Code and Mobile Network Code.
I am running the OS 6, the version which is supposedly the version authorized by Bell Mobility for the BB Style 9670.
12-07-2012 01:17 PM
Also just checked the OS.
It is BB 6 OS, specifically OS 6.0 Bundle 864 (v184.108.40.2066 Platform (220.127.116.11) which I downloaded from the RIM site specifically for the Bell Mobility.
WHen I received the phone it had BB 6 OS, Bundle 3049 when it came from SPrint.