04-20-2011 10:25 PM
I bought a blackberry style 9670 2 months ago and had to return it because it was freezing up on me and not allowing me to use the phone for up to 5 minutes at a time.
I get a new one and now the same thing is happening with this one. I'm missing calls and text messages because the phone is frozen.
Has anyone had this issue with this phone ... and if so... how did you resolve it?
Thanks so much for any feedback .
07-08-2011 02:11 PM
Bell Mobility replaced the first phone for me after a few weeks but the second one is just as bad.
I really dont think I'll ever buy another blackberry. I dont know why they wouldnt recall a phone that's obviously defective.
I'm not happy with them and will never reccomend them.
07-11-2011 10:08 AM
I talked to my provider yesterday and they said to back up the phone then wipe it clean then check for any updates from this site and if it still freezes to bring it back for repairs.
He warned me not to pull the battery too many times because it will damage the phone.
07-11-2011 01:52 PM
07-16-2011 01:27 PM
Good luck Comega ... I really hope things work for you.
I'm really thinking of getting an upgrade .... seems as though the 9670 is a dud no matter how many times it's exchanged or fixed.
Shame on you BlackBerry for not recalling the phone!!!!!!!!