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New Contributor
danabkk
Posts: 3
Registered: ‎11-22-2011
My Device: Style 9670 Flip
My Carrier: Telus
Accepted Solution

Text Message Icon Gone

Device: Blackberry Style 9670 (6.0 bundle 864 v6.0.0.0.286 Platform 4.4.0.186)

Carrier: Telus Mobility

 

My "text message" icon recently disappeared from the "All" menu.  It was seemingly replaced by a second "contacts" icon.  Luckily I had it in the "favorites" menu as well so I can still access them.  However it is annoying to have to flip to the favorites menu just to read a text message. 

 

I have since set it so text messages go to the general messages inbox, however I would prefer to get the icon back.  I have tried pulling the battery to no avail.  Any suggestions?

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text Message Icon Gone

Unset the option to combine SMS in to your Message folder.

 

1. On your homescreen, press the Menu key > SHOW ALL, so that SHOW ALL is checked.
2. Look in EACH folder on your device... Applications, Instant Messengers, Downloads, etc.




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New Contributor
danabkk
Posts: 3
Registered: ‎11-22-2011
My Device: Style 9670 Flip
My Carrier: Telus

Re: Text Message Icon Gone

I tried the SHOW ALL idea.  The text message icon still isn't around.

 

I do still have the two "contacts" icons.  I'm pretty sure the text message icon turned into a contacts icon somehow.  In my "frequently used" menu the text message and contacts icons used to be side-by-side.  Now there are two contacts icons there instead.

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text Message Icon Gone

ok, Do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.

 

Now see if that icon corrects itself, since you think it might have "turned into" the wrong one.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
danabkk
Posts: 3
Registered: ‎11-22-2011
My Device: Style 9670 Flip
My Carrier: Telus

Re: Text Message Icon Gone

It worked!  Thanks very much.  I thought I had tried the battery removal, but maybe I turned it off first.  Regardless, much appreciated!

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New Member
Pony411
Posts: 1
Registered: ‎04-24-2012
My Device: Torch 9800
My Carrier: ATT

Re: Text Message Icon Gone

I lost my text message icon and visual message icon. Neither showed up under "all"....this did the trick:

 

Find or hide an application icon

Depending on your theme, you might not be able to hide some application icons.
On the Home screen or in a folder, do any of the following:
  • To see all your application icons, press the Menu key > Show All.
  • To hide an application icon, highlight the icon. Press the Menu key > Hide.
  • To show all hidden application icons, press the Menu key > Show All.
  • To stop hiding an application icon, highlight the icon. Press the Menu key > Hide. A check mark should not appear beside the Hide field.
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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text Message Icon Gone

That's great, Pony411, thank you... pretty much the same as was instructed above.

 

Were you able to find your SMS icon?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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New Member
mghines
Posts: 1
Registered: ‎02-15-2014
My Device: Torch 9810
My Carrier: Wind

Re: Text Message Icon Gone

Hi I have tried both options and it still is missing. Can someone help me find it again?

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JSanders
Posts: 82,545
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text Message Icon Gone


mghines wrote:

Hi I have tried both options and it still is missing. Can someone help me find it again?


Are your text message appearing in the main messages list?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.