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upfielddoc
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upfielddoc
Posts: 1
Registered: ‎11-20-2011
My Carrier: 441293783146

Unable to get an Outlook or MS exchange record

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‎11-20-2011 07:28 AM

Trying to synch my calender in Outlook with my BB. It used to work, but now I get a error:

 

"Unable to get an Outlook or MS exchange record. Lack of network access to MS Exchange Server can cause ths problem"

 

But this Outlook does not connect to MS Excahnge. Any ideas?

 

Using BB Desktop Manager 5.0.1.41 on Windiws 7, with MS Outlook 2007

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BlackBerry Technical Advisor
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Dr_Palto
Posts: 1,074
Registered: ‎01-25-2010
My Carrier: Rogers

Re: Unable to get an Outlook or MS exchange record

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‎11-25-2011 01:50 PM

Hello,

I would recommend to reset the configuration settings in your BlackBerry Desktop Software and refonfigure the synchronization for the correct MAPI profile. Here is How to configure synchronization settings for BlackBerry Desktop Software http://bbry.lv/rzQPX9

Thank you


-DrP


 


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