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New Contributor
Posts: 2
Registered: ‎03-24-2012
My Device: BlackBerry Style 9670 smartphone
My Carrier: Sprint

Yahoo Instant Messenger on my Blackberry Style 9670 smartphone

I have been trying to log into my yahoo IM from my  Blackberry phone but it keeps telling me it can't connect to the server. I took  my phone to sprint but they said the problem is not the phone but the  app.

New Contributor
Posts: 9
Registered: ‎01-02-2010
My Device: Bold 9930
My Carrier: Verizon

Re: Yahoo Instant Messenger on my Blackberry Style 9670 smartphone

The issue is also affecting google talk.  I'm currently on the phone with blackberry mid-level technical support.  I have to convince them that my device software doesn't need to be reloaded.

 

You need to call sprint and demand that they escalate the issue to blackberry directly.  The more of us that call in, the better shot we have of actually getting blackberry to look at this issue.

 

 

New Member
Posts: 1
Registered: ‎03-24-2012
My Device: Torch
My Carrier: AT&T

Re: Yahoo Instant Messenger on my Blackberry Style 9670 smartphone

I also have been unable to login to yahoo messenger all day. My carrier is AT&T - they seem indifferent to the problem.
New Contributor
Posts: 9
Registered: ‎01-02-2010
My Device: Bold 9930
My Carrier: Verizon

Re: Yahoo Instant Messenger on my Blackberry Style 9670 smartphone

Please, ask ATT to put you through to blackberry technical support. File a ticket with blackberry.
New Contributor
Posts: 2
Registered: ‎03-24-2012
My Device: BlackBerry Style 9670 smartphone
My Carrier: Sprint

Re: Yahoo Instant Messenger on my Blackberry Style 9670 smartphone

Thank you so much for your help! After being on the phone with Sprint for two hours (most of that time being on hold), they created a ticket and then connected me to Blackberry Support who told me they were working on fixing the problem. By 8:00 last night mine was working again. I hope they were able to get your issue fixed as well. Again, thanks for the help!

New Member
Posts: 4
Registered: ‎03-27-2012
My Device: nike
My Carrier: tuertyui

Re: Yahoo Instant Messenger on my Blackberry Style 9670 smartphone

Contributor
Posts: 18
Registered: ‎06-23-2011
My Device: Treo 700w
My Carrier: Virgin

Re: Yahoo Instant Messenger on my Blackberry Style 9670 smartphone

Hello friends,

 

I've been receiving the "cannot connect to server" message for few days now. It worked OK earlier. Common Cineplex.

 

Regards,

Ritchie

www.txt2get.com