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New Member
andhydwi
Posts: 1
Registered: ‎06-28-2013
My Device: Mexico 9670
My Carrier: Smartfren

long charging time

I have 9670 for two years, I always full charge it for 2 hours, now it take 5 hours just 75%. Somebody can explain what's the problem?
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JSanders
Posts: 83,147
Likes: 22,728
Solutions: 5,849
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: long charging time

Your battery could be going bad.

 

Try this:  Connect your device to the wall outlet charger. While STILL connected, and with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot.


Do this the next couple of recharges... leave it connected , powered on, and reboot while connected. That should reset the on-device batter meter.

 

Now, watch over the next couple of weeks how the charging goes.




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Developer
josuefunes
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: long charging time

Thanks !! JSanders solution !!
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JSanders
Posts: 83,147
Likes: 22,728
Solutions: 5,849
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: long charging time


josuefunes wrote:
Thanks !! JSanders solution !!

You had this problems... on what Blackberry model?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
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New Member
MinhBrown2
Posts: 1
Registered: ‎07-03-2013
My Device: Q10
My Carrier: Hutch

long charging time

I also face a simmilar problem like you. I have had my phone 2 days now and each night I charged them. The first night it went on the charger at 25%, and 7 hours later it was at 93%.

 

 

Please use plain text.
JSanders
Posts: 83,147
Likes: 22,728
Solutions: 5,849
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: long charging time

Restart your BlackBerry while remaining connected to the charger.

Is this a wall outlet charger?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.