my blackberry style 9670 keeps shutting down wit a fully charged battery, can anyone give me any advice

brenm62 · ‎09-16-2012

i am so tired of my phone dying on me and the battery is charged. i have to take battery out and put back in and sometimes that wont even work

Cpt_Sweatpants · ‎01-27-2010

Hi brenm62 and welcome to the BlackBerry Support Community Forums!

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks

-CptS

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

howiefelter · ‎01-02-2013

I had the same problem, had to buy a new battery and it works fine now.

Welcome!

BlackBerry® Style™

my blackberry style 9670 keeps shutting down wit a fully charged battery, can anyone give me any advice

Re: my blackberry style 9670 keeps shutting down wit a fully charged battery, can anyone give me any advice

Re: my blackberry style 9670 keeps shutting down wit a fully charged battery, can anyone give me any advice