09-17-2012 12:51 PM
Article ID: KB28225 BlackBerry smartphone must be security wiped before transferring ownership
If the above has been done, and an old number still appears, try dialing ##000000 from the handset and press the call key. You should enter the device edit screen where you can delete that number.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code