BlackBerry Themes & Animated Graphics

[mr_gee]

Hi

When I uploaded both 9300/30 os6 and os5 file bundles of my theme to App World. I started getting loads of bad reviews saying that they where asked to update and when they did the theme stopped working. I checked a download report and it showed that the the os5 bundle was being sent to os6 and os 5 owners... and also to 8520/30 owners(even though i have done a seperate 8500 bundle). I tried an update which just made things worse, the old bundle wasnt over written and is still being downloaded. Is there any way to delete a release? and why does app world get mixed up between os version even when they uploaded in serperate file bundles?

Thanks for any help!

Cheers.

[SlipperySurgeon]

Make sure the individual packages unique names.
For example - "themeName_OS5_9300" then for os6 do "themeName_OS6_9300".

Along with this, make sure the names match up with your XML.

[peppin]

Did you check 'All' in the compatible devices list?  Maybe you could try to select more spesific devices for each bundle.

I think the problem is that when we submit a file bundle, we can only select 'minimum os version' and not

'compatible os version'. That means if we select os 5, then the file bundle can be downloaded by os 5, 6, and os 7 users.