BlackBerry Themes & Animated Graphics

[vwinnall]

I have tried twice to install this software and each time it seems to hang up during the install process at BBAlphaSans.ttf and its been at least 2 hours now. What's the deal??

[mzniki0921]

it might be ur computer deary cuz ive been able to download it just fine... try maybe rebooting ur comp and trying again

[vwinnall]

Thanks for the response! However I still have the same problem. I can download the program just fine, it hangs up on installation at the file BBAlphaSans.ttf. I have just left it, let the program do its thing but after over an hour, I figure something is wrong here. I running Vista on my laptop so I don't know if that has anything to do with it or not.

[silinthar]

I have the font install failure too.

Any solutions?

[tneil]

Can you specify if you are running either a 32 or 64 bit  version of Vista?

[dvdt]

I have the same install problem and hangup location (at "Installing... BBAlphaSans.ttf").  I tried a second time after a reboot and closing lots of "friendly" startup apps with the same bad result.  Running 32-bit Windows XP Professional SP3.

[silinthar]

64 bit vista

[dvdt]

I disabled my network connection, disabled McAfee, and also terminated a McciBrowser.exe process (which may have appeared with a recently installed version of HughesNet Tools, ugh).  Theme Studio then installed successfully.  FWIW, a subsequent scan of the RIM Program Files folder was clean!

[mczapata]

Same here, just tried and stops exactly on the same font.  What I did was, without stopping the installation, to disable the antivirus (AVG), but this wasn't enough.  I went to process explorer and killed all antivirus tasks; while I was at it, I saw that the RIM auto updater was running, so I killed it too, when I went back to the Theme Studio installation I saw that it had completed and was now going to install the USB drivers.  I don't know if it was the antivirus or RIM's own auto updater what was preventing the installation from completing.

I got another error, it seems that Desktop Manager 5.0.1 has newer USB drivers, so TS gives you a warning and tells you to uninstall those drivers first.  I think it should just skip the installation if it finds new drivers, not tell the user to uninstall the newer drivers.

[silinthar]

Disabiling the antivirus and RimDesktop allowed the developer to install