Welcome to the Official BlackBerry® Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
inside custom component

BlackBerry Themes & Animated Graphics

Reply
New Developer
dhochh
Posts: 3
Registered: 11-25-2009

Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

I've got theme builder going and it's been doing very well (till just the other day after installing an upgrade to the desktop software for my BB storm).

 

Since then the theme builder will take 30+ mins to load a theme, if it will load it at all.

 

I've tried creating new themes and importing (as suggested in another post).

 

I've got a lot of hours wrapped up in my themes and I'm going to be really bummed if I have to redo it all.

 

Dave

Please use plain text.
New Developer
trafsta
Posts: 13
Registered: 11-25-2009

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

I have the exact same problem. I have been creating backup files of my themes (saving, closing theme builder, making a backup copy of the .thm file, then reopening the theme file in theme builder and continuing to work in it) and each and every time I do this it gets slower and slower to open, now it takes 30+ minutes and 500mb of ram 100% cpu usage to open... I don't know if this has to do with resaving it over and over, or if it has to do with my theme getting more complicated and larger in size (its about 5.6mb now, thats pretty small I think...?)... My theme basically only has 35 icons on the home screen and a custom home screen banner, thats it... so I don't know why this is happening. Building the same theme from scratch in Plazmic 4.7 never had these problems at all.

 

If someone could please provide a fix or workaround that would be great!

Please use plain text.
New Developer
rorschack23
Posts: 8
Registered: 11-18-2009

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

I have the same problem too.

 

http://supportforums.blackberry.com/t5/BlackBerry-Themes-Animated/Theme-file-takes-more-than-30-min-...

 

Is this what they call support forum? Where are the RIM Theme Studio 5 developers?  No one around here to help at all!  Is this how RIM wants to treat the developers?

Please use plain text.
Developer
EThemes
Posts: 43
Registered: 12-09-2009
My Carrier: Rogers

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

Hi Guys,

 

Give this a try.

 

Create a new theme of the same type as the theme file you are having trouble loading. 

After the new theme is created, go to "File->Import" and import the original theme file.

Do a save using a different file name and try re-opening it.  Hopefully, it will load quicker.

 

Eric

Please use plain text.
New Developer
cartman
Posts: 39
Registered: 11-16-2009

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

Has anyone tried sending (or posting) their problem file off to support?

Please use plain text.
New Developer
rorschack23
Posts: 8
Registered: 11-18-2009

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

Already tried that.  The import time takes just as long as when trying to open it in the first place.

Please use plain text.
New Developer
rorschack23
Posts: 8
Registered: 11-18-2009

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

Where is that? Can you please post the links?  So, not RIM employees roam this support forum?

Please use plain text.
New Developer
cartman
Posts: 39
Registered: 11-16-2009

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

Try mailing your theme file to devsupport@rim.com and reference this forum posting.

Please use plain text.
New Developer
ska11153
Posts: 3
Registered: 12-25-2009
My Carrier: Sprint

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

I am having the same problem.  Has anyone found a solution to this?? Has anyone from RIM Responded???

 

Please use plain text.
New Developer
ska11153
Posts: 3
Registered: 12-25-2009
My Carrier: Sprint

Re: Theme Builder 5.0 Problem: Themes taking forever (>15-20 mins) or not ever loading!?!?!

I let the theme that was taking forever go an hour, it is now not loading at all.

 

 

Help...I don't want to start over!

Please use plain text.