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BlackBerry® Torch™

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New Contributor
krazyk
Posts: 3
Registered: ‎10-15-2012
My Device: torch 9800
My Carrier: vodafone

9800 BBM chat wont work.. please advice

Hi, all

 

i have a bb 9800 

 

my bbm dont seem to work properly, i add pins and the other people dont receive it, they add mine and i dont recive theirs, what should i do 

 

thanks 

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BlackBerry Technical Advisor (Retired)
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: 9800 BBM chat wont work.. please advice

Hi krazyk and welcome to the BlackBerry Support Community Forums!

 

Do you have any contacts in your BBM™ list right now?  If so, are you able to send and receive messages with those contacts?

 

Thanks.

 

-CptS

 

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New Contributor
krazyk
Posts: 3
Registered: ‎10-15-2012
My Device: torch 9800
My Carrier: vodafone

Re: 9800 BBM chat wont work.. please advice

Hi cpts

 

I manage to add one contact since then and i think still works but she said she had trouble adding me i had to add her 

 

since then i can not add anyone nor can anyone add me 

 

found it very strange and made a few calls to my provider since..

 

i am on payg as well, vodafone

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New Contributor
krazyk
Posts: 3
Registered: ‎10-15-2012
My Device: torch 9800
My Carrier: vodafone

Re: 9800 BBM chat wont work.. please advice

another week and still not working 

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