02-04-2013 07:35 AM
I have a 9800 whos trackpad and tourchscreen is working but the keyboard is not working... i ve search through the net and done everything suggested and it seems to be the same.... Pls kindly help
02-04-2013 09:35 AM
Hi and welcome to the forums!
After a hard reset try the steps listed in the KB link below.
KB02141 Reset a BlackBerry smartphone
KB29640 Trackpad, trackball, or keyboard not working on a BlackBerry smartphone
02-05-2013 08:18 AM