Welcome!

Welcome to the Official BlackBerry Support Community Forums. This is your resource to discuss support topics with your peers, and learn from each other. New to the forum? Please visit the ‘Getting Started’ link below.
All New Topics | All New Posts
inside custom component

BlackBerry® Torch™

Reply
Topic Options
rich001
New Contributor
rich001
Posts: 2
Registered: ‎06-12-2012
My Carrier: Telstra
Accepted Solution

9800 adds prefix No's to all contact numbers

Options

‎06-12-2012 10:44 PM

New torch bought in Australia adds the No. 86 to the start of each of my contacts numbers when I call/message them. So the contact number 04xx yyy zzz becomes 864xx yyy zzz. Being Chinas' country code I am guessing my phone originated in China???? How do I stop the phone from adding the prefix??? OS is 6.0.0.668
Report Inappropriate Content
Message 1 of 6 (733 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran I
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Carrier: Globe

Re: 9800 adds prefix No's to all contact numbers

Options

‎06-13-2012 02:18 AM

Hello rich001

 

 

Welcome to the Community mate!

 

To fix this setting on the phone, kindly try these steps:

 

- From your homescreen, look for the Options icon

- Choose Call Management from the menu list

- Choose Smart Dialing and pick the correct area code.

 

Please let us know if this resolves your issue. Goodluck

 

 

Ron

...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

Blackberry Battery Saving Tips | Follow me on Twitter

Report Inappropriate Content
Message 2 of 6 (725 Views)
Reply
Please use plain text.
 
rich001
New Contributor
rich001
Posts: 2
Registered: ‎06-12-2012
My Carrier: Telstra

Re: 9800 adds prefix No's to all contact numbers

Options

‎06-13-2012 02:26 AM

Cheers ron (or bob),

that worked a treat. So easy. thanks again.

Richard

Report Inappropriate Content
Message 3 of 6 (720 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran I
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Carrier: Globe

Re: 9800 adds prefix No's to all contact numbers

Options

‎06-13-2012 02:36 AM

You are very much welcome. Enjoy!


Ron
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

Blackberry Battery Saving Tips | Follow me on Twitter

Report Inappropriate Content
Message 4 of 6 (718 Views)
Reply
0 Likes
Please use plain text.
 
iundimer
New Member
iundimer
Posts: 1
Registered: ‎06-13-2012
My Carrier: Smart

Re: 9800 adds prefix No's to all contact numbers

Options

‎06-13-2012 02:39 AM

I also want to say thanks. It worked for me too.

 

 


toronto personal trainer
Report Inappropriate Content
Message 5 of 6 (717 Views)
Reply
0 Likes
Please use plain text.
 
Forums Veteran I
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Carrier: Globe

Re: 9800 adds prefix No's to all contact numbers

Options

‎06-13-2012 02:42 AM

Nice. :smileyhappy:
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

Blackberry Battery Saving Tips | Follow me on Twitter

Report Inappropriate Content
Message 6 of 6 (715 Views)
Reply
0 Likes
Please use plain text.