01-03-2013 04:43 PM
hi i need to format and recover my girlfriend's phone after she threw it at me!
how can i delete the operating system and re-install it?
thx in advance for your prompt reply ![]()
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I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
01-03-2013 04:45 PM
Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/dow
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
01-03-2013 04:59 PM
I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier
01-03-2013 05:12 PM
your welcome
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
BESAdmin's, please make a signature with your BES environment info. SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope