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BlackBerry® Torch™

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New Contributor
dkeffer
Posts: 2
Registered: ‎11-24-2010
My Device: Torch 9800
My Carrier: Telus
Accepted Solution

9860 Bluetooth problems with car hands-free

I have a Torch 9860 that has problems with my new 2012 Hyundai Santa Fe. I can pair it with the bluetooth in the car, and it will sometimes keep the connection on the next trip, but usually I get a 'connection failed' message.

 

If I revert to the previous OS version, the problem goes away. I had to have the phone replaced recently, though, and the problem is back. It works great with a Jabra earpiece, but not with the car. I could do the same downgrade, but I would prefer not to.

 

Any ideas, please?

 

Thanks!

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New Member
tuckerdm
Posts: 3
Registered: ‎08-13-2012
My Device: Torch 9860
My Carrier: Telus

Re: 9860 Bluetooth problems with car hands-free

Gah!  I have exactly the same problem.

It is driving me insane.

RIM - A little help?

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New Contributor
dkeffer
Posts: 2
Registered: ‎11-24-2010
My Device: Torch 9800
My Carrier: Telus

Re: 9860 Bluetooth problems with car hands-free

Another user posted, and it worked for me ... go into the properties of the Bluetooth connection and disable everything except 'handsfree dialing.' You will probably then have to re-pair. You won't get streaming music, but I never use that anyway. Hyunday is supposed to be working on a fix, and gave me a rough date of the end of the month. Good luck!

 

Dave

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New Member
tuckerdm
Posts: 3
Registered: ‎08-13-2012
My Device: Torch 9860
My Carrier: Telus

Re: 9860 Bluetooth problems with car hands-free

Thanks very much!

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New Contributor
RobertWillis
Posts: 5
Registered: ‎01-12-2013
My Device: 9810
My Carrier: AT&T

Re: 9860 Bluetooth problems with car hands-free

I have the exact same issue with a Blackberry 9810 and a 2011 Hyundai Santa Fe. Where do you make these changes? In the phone or the radio?

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New Member
tuckerdm
Posts: 3
Registered: ‎08-13-2012
My Device: Torch 9860
My Carrier: Telus

Re: 9860 Bluetooth problems with car hands-free

Hi - you make them on the phone.

From the home screen open the "Manage Connections" screen

Click on the "Networks and Connections"

Select "Bluetooth"

If you have paired with your vehicle - it should be listed at bottom of screen - mine says "Santa Fe"

Highlight "Santa Fe" or whatever your says and hit the BB button.

Scroll down to Options and click it with middle button

Scroll down to "Services" and use the the middle button to deselct the check boxes except "Handsfree"

Back out with the Back button - you will be prompted to Save - select Save and click with middle button

Back out to home screen

 

Should work for you - good luck!

 

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