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New Contributor
HankValentine
Posts: 3
Registered: ‎08-15-2010
My Device: Blackberry 9800
My Carrier: AT&T

Re: AT&T Navigator not working using Enterprise systems

Once TeleNav put their new version out, it is now working.

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New Contributor
josiahkuenzi
Posts: 4
Registered: ‎08-11-2009
My Device: Not Specified

Re: AT&T Navigator not working using Enterprise systems

Kept getting the error: "Please Read: The following required permissions are still not set, or they are restricted by your network administrator."  Upgraded from AT&T Telenav version 2.0.6002310.

This new version of AT&T Telenav Blackberry 9000 - (build 5.5.0.1016) is the fix! After 4+ hours on the phone with AT&T and 4 different RIM techs, we found there was an issue with the old AT&T Telenav software. After installing the new version it finally works!

 

Josiah M. Kuenzi | MCTS Exchange, MCITP | Messaging Administrator | UHS of Delaware, Inc. | Universal Health Services, Inc.

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Visitor
adco4401
Posts: 1
Registered: ‎03-11-2011
My Device: Curve 8530
My Carrier: Verizon

Re: AT&T Navigator not working using Enterprise systems

In BES, go to Properties - IT Policy.

Go to Security - Allow Resetting of Idle Timer and change to True.

 

Pop the battery out of the device, put back in and you should be good to go.

 

 

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New Contributor
josiahkuenzi
Posts: 4
Registered: ‎08-11-2009
My Device: Not Specified

Re: AT&T Navigator not working using Enterprise systems

That is only if you have BES older than BES 5.0

 

We have current BES 5.0.2 MR4 soon to be 5.0.3. There are similar settings, but we have a software configuration under "Manage application control policies for unlisted applications" that we can push to any device which has all API calls under "Acces Settings" set to allow. This was applied to the device in question and it still wouldn't work. There was a software compatibility issue with the old version of  AT&T Navigator.

 

-JK

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New Contributor
josiahkuenzi
Posts: 4
Registered: ‎08-11-2009
My Device: Not Specified

Re: AT&T Navigator not working using Enterprise systems

Settings 
 
Is access to the interprocess communication API allowedAllowedIs access to the interprocess communication API allowed. If you do not set the More... value, a default value of ''Allowed'' will be used. Less...
Are internal network connections allowedAllowedAre internal network connections allowed. If you do not set the value, a More... default value of ''Prompt user'' will be used. Less...
Are external network connections allowedAllowedAre external network connections allowed. If you do not set the value, a More... default value of ''Prompt user'' will be used. Less...
Are local connections allowedAllowedAre local connections allowed. If you do not set the value, a default value of More... ''Allowed'' will be used. Less...
Is access to the phone API allowedAllowedIs access to the phone API allowed. If you do not set the value, a default More... value of ''Prompt user'' will be used. Less...
Is access to the email API allowedAllowedIs access to the email API allowed. If you do not set the value, a default More... value of ''Allowed'' will be used. Less...
Is access to the PIM API allowedAllowedIs access to the PIM API allowed. If you do not set the value, a default value More... of ''Allowed'' will be used. Less...
Is access to the browser filters API allowedAllowedIs access to the browser filters API allowed. If you do not set the value, a More... default value of ''Disallowed'' will be used. Less...
Is access to the event injector API allowedAllowedIs access to the event injector API allowed. If you do not set the value, a More... default value of ''Disallowed'' will be used. Less...
Is access to the Serial Port Profile for Bluetooth API allowedAllowedIs access to the Serial Port Profile for Bluetooth API allowed. If you do not More... set the value, a default value of ''Allowed'' will be used. Less...
Is access to the handheld key store allowedAllowedIs access to the handheld key store allowed. If you do not set the value, a More... default value of ''Allowed'' will be used. Less...
Is key store medium security allowedAllowedIs key store medium security allowed. If you do not set the value, a default More... value of ''Allowed'' will be used. Less...
Is access to the GPS API allowedAllowedIs access to the GPS API allowed. If you do not set the value, a default value More... of ''Prompt user'' will be used. Less...
Is theme data allowedAllowedIs theme data allowed. If you do not set the value, a default value of More... ''Allowed'' will be used. Less...
Is access to the user authenticator API allowedAllowedIs access to the user authenticator API allowed. If you do not set the value, a More... default value of ''Allowed'' will be used. Less...
Can device settings be modifiedAllowedCan device settings be modified. If you do not set the value, a default value More... of ''Prompt user'' will be used. Less...
Is access to the file API allowedAllowedIs access to the file API allowed. If you do not set the value, a default value More... of ''Allowed'' will be used. Less...
Is access to the module management API allowedAllowedIs access to the module management API allowed. If you do not set the value, a More... default value of ''Allowed'' will be used. Less...
Is access to the screen, microphone, and video capturing APIs allowedAllowedIs access to the screen, microphone, and video capturing APIs allowed. If you More... do not set the value, a default value of ''Not permitted'' will be used. Less...
Can the security timer be resetAllowedCan the security timer be reset. If you do not set the value, a default value More... of ''Not permitted'' will be used. Less...
Is access to the WiFi API allowedAllowedIs access to the WiFi API allowed. If you do not set the value, a default value More... of ''Prompt user'' will be used. Less...
List of internal domains List of internal domains
List of external domains List of external domains
List of browser filter domains List of browser filter domains
Is media control allowedAllowedIs media control allowed. If you do not set the value, a default value of More... ''Allowed'' will be used. Less...
Display information while lockedAllowedDisplay information while locked. If you do not set the value, a default value More... of ''Not permitted'' will be used. Less...
Is manage connections allowedAllowedIs manage connections allowed. If you do not set the value, a default value of More...
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