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BlackBerry® Torch™

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New Contributor
27elzahraferdi
Posts: 2
Registered: ‎07-10-2012
My Device: Torch 9800

About the BBM messenger registration status

I just bought my torch around a weeok ago, and I can't see someone else display picture in BBM and everytime i tried to do the messenger status is always failed and keep saying retry. Can you help me please! How to activate the messenger status.
Forums Advisor III
iansantos
Posts: 1,392
Registered: ‎03-29-2012
My Device: BlackBerry Z10 OS Leaked 10.2.0.1725 | STL100-2

Re: About the BBM messenger registration status


27elzahraferdi wrote:
I just bought my torch around a weeok ago, and I can't see someone else display picture in BBM and everytime i tried to do the messenger status is always failed and keep saying retry. Can you help me please! How to activate the messenger status.

Hi 27elzahraferdi,

 

You need sufficient BlackBerry data plan. Contact your Service provider to add BlackBerry data plan.

 

Thanks!

Good luck!



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Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: About the BBM messenger registration status

I agree with iansantos on this. If you have a Blackberry Data Plan and it still don't work, go to your Clock Settings and make sure the timezone is correct and it is set to auto update timezone. Let us know if it helps.


Ron
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New Contributor
27elzahraferdi
Posts: 2
Registered: ‎07-10-2012
My Device: Torch 9800

Re: About the BBM messenger registration status

Thanks for the information guys, now I can see someone else display picture. 
Forums Veteran I
Ronbob
Posts: 1,847
Registered: ‎12-20-2011
My Device: Playbook 2.1/ Torch9860 OS7.1.0.746
My Carrier: Globe

Re: About the BBM messenger registration status

Good Job. Mark the post that solved your thread.


Ron
...........................................................................................................................................................
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up :smileyhappy:

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Visitor
ggia
Posts: 1
Registered: ‎12-28-2012
My Device: blackberry 9780

Re: About the BBM messenger registration status

I can't open my app bbm after upgrade bbm v7 , why ? Help me please