01-28-2013 01:49 PM
I'm having problems accessing anything to do with the Internet. I'm getting emails and texts but can't get any website or app such as Facebook, even when I'm connected to wi-fi in whatever location. No other devices are affected. I just keep getting a message about not being able to access the server. Anyone know what's happening? It's been the same for days.
01-28-2013 08:17 PM
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you contact your mobile service provider for formal support.
01-28-2013 08:33 PM