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BlackBerry® Torch™

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New Member
RubyM
Posts: 1
Registered: ‎12-12-2012
My Device: Tourch 9810
My Carrier: Rogers

App World- my world

Hey,

 

I cannot access my world in App world, when I try it says "please wait" then nothing happens? Also when I try and upgrade an app it does the same thing, how can I fix this?

 

thanks

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Elite II
BillJ
Posts: 8,774
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: App World- my world

Always start with a battery pull. It's probably just a software glitch and a battery pull should resolve it.
To do a battery pull, remove your battery while your phone is powered on then replace it.


Let us know if that helps you. :smileyhappy:

- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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Regular Contributor
conorcccc
Posts: 122
Registered: ‎12-10-2012
My Device: Curve 9320
My Carrier: 3 (Three-UK)

Re: App World- my world

Hi Ruby, and welcome to the Forum!
If Bill's solution didn't work, try re-installing BlackBerry App World:
blackberry.com/apps/app-world/download.html
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New Contributor
anne60
Posts: 8
Registered: ‎12-12-2012
My Device: Balck Berry torch 9800
My Carrier: KPN

Re: App World- my world

The icoon of app world is gone out of my menu

i tried te reinstal it, but i get the notice that it already excist on my phone?

But i can't find it anywere

Please can yu help me, because i cant update anything now

thanks for the support

 

anne

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